A helpline for seniors is created in Herstal: 5 volunteers listen to overcome loneliness and isolation

The line has been operational for two months but we have not yet advertised it“, explains Louise Cenne, project manager at Salto. “A social directory was to be created to direct callers to the appropriate services, and we are considering having our volunteers undergo listening training“, she adds. Therefore, despite some adjustments still to be expected, “Allo Seniors is ready“. Once the number is dialed, “seniors who feel alone or isolated, or who simply want to talk to someone, can let themselves go“, declares the project manager. “We are also available to help any Herstalian who has an administrative question or who simply cannot download a document on the internet.“, she explains.

The Allo Seniors team. ©Allo Seniors

Whether to discuss or to circumvent the digital divide, our volunteers put their whole heart into it“, rejoices Louise Cenne, who sees a double objective in Allo Seniors: “at the same time, seniors who need to feel listened to are listened to but, in addition, our volunteers feel useful. It happens that older people seek to get involved in helping others and, with this line, our seniors find meaning“.

Historic agreement in Herstal: the PS-H majority will ally with the MR… and leave the PTB in opposition.

In this context, “the project is set to grow”. In fact, with five volunteers, the line is only open on Monday mornings. “We intend to provide more hours, expand our team and, perhaps, even make the number freeconcludes the project manager. We didn’t have the possibility but, if Allo Seniors pleases us, we could easily consider it.”.

The Allo Seniors team.The Allo Seniors team.
The Allo Seniors team. ©Allo Seniors

A new public garden in Herstal by 2027.

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