“I want to talk to someone responsible.” This is what, among others, an employee of the Transavia airline said this Thursday morning to actor and director Dominique Farrugia, who is a person with reduced mobility (PRM). The low-cost subsidiary of Air France has apologized and claims to have launched an internal investigation to find out more about this incident.
The events took place this Thursday morning at Orly airport. “Life my life as a PMR”, introduces the actor on his X account (ex-Twitter). “At Orly 3, a Transavia ground stewardess who saw me with my electric wheelchair said, looking at me: what is that? »
“I try to answer and she says I'm not talking to you. I want to talk to someone responsible,” he continues. Dominique Farrugia then received numerous messages of support… and a response from the airline.
“We are sorry for the abnormal situation that occurred this morning which does not reflect our values,” Transavia first wrote to the actor. “Transavia reminds that it ensures the good reception of people with reduced mobility through a dedicated service at the time of booking and close coordination with airport teams for reception on the day of travel,” continues the company, which also indicates having opened an internal investigation and having contacted Dominique Farrugia to have “more details” on the incident.
Dominique Farrugia, member of Les Nuls, producer of some 25 films and former president of Canal + lives with multiple sclerosis. This degenerative disease of the central nervous system, which causes motor disorders that can progress to irreversible disability, affects around 100,000 people in France.
