Microsoft on Wednesday launched a chat service allowing businesses to use on-demand artificial intelligence agents for routine tasks, banking on the pay-as-you-go model to drive adoption of the technology.
The free service, Copilot Chat, which uses OpenAI’s GPT-4, allows users to create AI agents using natural languages such as English and Mandarin for tasks such as market research, drafting strategic documents and preparing meetings.
However, features like summarizing and transcribing Teams calls and creating PowerPoint slides require a $30 monthly subscription to Microsoft 365 Copilot.
Microsoft, like other big tech companies, is under pressure to recoup its considerable investments in AI, with the software giant expected to spend around $80 billion in the current fiscal year on data centers and AI infrastructure.
After a Gartner report raised doubts about Copilot’s adoption last year, Microsoft pushed for its adoption.
In November, Microsoft began allowing customers to create autonomous agents requiring minimal human intervention, a strategy that some analysts say could offer technology companies a simpler path to monetization.
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