Microsoft on Wednesday denied allegations that it uses customer data from its Microsoft 365 apps, including Word and Excel, to train artificial intelligence models.
The response came after some users pointed out on social media that the company was requiring users to opt out of its “connected experiences” feature, which they claimed was used to train artificial intelligence models .
“These claims are false. Microsoft does not use customer data from Microsoft 365 consumer and business applications to train large language models,” a Microsoft spokesperson said in an emailed statement to Reuters.
The spokesperson added that “connected experiences” enable features like co-writing and cloud storage, and have no connection to how the company trains its large language models.
Conversations on social media indicate that people remain concerned about their data being used to train AI models without permission.
