A new scam, exploiting the Twint payment platform, is currently spreading in Switzerland. With fraudulent messages suggesting an alleged account blockage, cybercriminals are trying to steal your personal and banking data.
https://www.cybercrimepolice.ch/
A well-orchestrated staging
To appear credible, the fraudsters use a profile photo on WhatsApp displaying the Twint logo and simulate an exchange with a so-called customer service department.
Victims quickly receive a link to a website imitating Twint. On this fake platform, one is asked to provide personal data such as phone number, PIN and banking information.
https://www.cybercrimepolice.ch/
Risks and recommendations
Once this information is obtained, cybercriminals can manipulate your bank accounts or collect other personal data.
The Zurich cantonal police have published a warning on their website dedicated to the fight against fraud. These scammers also send fake SMS messages in the name of Twint, threatening to block your account and tricking victims into contacting a link via WhatsApp. Once initiated, this interaction leads to the fake WhatsApp bot, designed to extract sensitive information.
The police insist: never click on the links contained in these messages. Any unusual solicitation must be reported to the authorities and the fraudulent bot reported on WhatsApp.
If you have already communicated sensitive data, contact your bank immediately, change your passwords and block the cards concerned. In the event of financial loss, it is crucial to file a complaint with the cantonal police.
Vigilance above all
Twint reminds that it will never ask for personal or banking data via SMS or WhatsApp. If in doubt, contact official customer service directly.
