Windows 11 cumulative update KB5036980 doesn’t just add ads to the start menu. Some people are having problems and Microsoft confirms that there are bugs.
All this is not encouraging because this optional update has been talked about a lot since its arrival in Windows Update. Aimed at PCs running Windows 11, it introduces a new advertising area in the operating system. This discovery is a Source of heated discussions regarding the future of Windows and the new direction taken by the software giant.
KB5036980 is currently optional. It is necessary to intervene manually to trigger its download and installation. This is some of the non-security content for the upcoming Patch Tuesday.
Windows 11 and KB5036980, problems appear
Since its publication, several comments on the Feedback Hub have described problems after its installation. Particularly users are experiencing error 0x80070520 when they try to change the profile picture of their accounts. The error mainly occurs on devices with a local account. It prevents you from modifying the photo because Windows 11 seems to no longer be able to save it at this address AppDataRoamingMicrosoftWindowsAccountPictures.
The problem is confirmed by Microsoft. An investigation is underway to determine its origin and find a solution before the next Patch Tuesday. A fix is already being tested internally. If everything goes according to plan, this means that the optional May 2024 update should no longer suffer from this glitch.
Microsoft specifies that this error 0x80070520 affects the latest two Windows 11 updates, KB5036893 (required) and KB5036980 (update).
If you are affected, a workaround exists while waiting for the fix. It involves manually saving the new profile photo in .png format at this address
C :users”nom d’utilisateur”AppDataRoamingMicrosoftWindowsAccountPictures
A PC restart is required for the change to take effect.
Finally on Reddit, more serious problems are described such as the appearance of black screen for several hours, BSOD or the need to reinstall Windows. Fortunately these are isolated cases.
