LC Waikiki, a major player in the ready-to-wear market, was crowned with the title of Best Customer Service 2025 during the 8th edition of the ESCDA ceremony (Election of Customer Services of the Year), which was held at Palace Layali in Bouskoura.
LC Waikiki has distinguished itself by the quality of its customer service, provided through several channels, including its call centers, email services, and social media exchanges. This performance was made possible thanks to the work of its team, supported by its strategic partner Intelcia, specialized in the outsourcing of customer services.
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According to Aziddin Zidi, General Manager of LC Waikiki Morocco and Ghana: “Winning the Best Customer Service award for the first time marks a significant milestone for LC Waikiki in Morocco. This underlines our commitment to putting customers at the heart of everything we do. »
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For LC Waikiki, this distinction is not an end in itself, but a starting point. Aziddin Zidi emphasized: “It is not only an achievement; it is a starting point to aim even higher. We will continue to innovate, listen to our customers and evolve our services to maintain this leading position. »
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