“We are treated less well than foreign companies,” laments the general director of Air France-KLM in a media release, Aéroports de Paris “expresses its surprise”

Groupe ADP reacted on Monday January 20 to statements by the general director of Air France-KLM published the day before in Le Parisien, in which he affirmed that the airline is “less well (treated)” than its foreign competitors by the operator of Orly and Roissy-Charles-De-Gaulle airports.

“Groupe ADP expresses its surprise at the comments made in the newspaper Le Parisien by the general manager of its first client Air France-KLM,” ADP declared in a press release.

In an interview published by Le Parisien, Benjamin Smith, general manager of Air France-KLM, notably deplored that the group's “contact rate”, which corresponds to cases in which boarding and disembarkation is done directly from the terminal, was lower than that of its competitors.

“At Roissy-Charles de Gaulle, at terminal 2F where we are, the contact rate (when boarding and disembarkation is done directly from the terminal) fluctuates between 85% and 90%. At Terminal 1, where our competitors are foreigners, it is almost 100%. This means that none of their passengers have to take a shuttle to get on the plane. We are treated less well than foreign companies, even though the State is the majority shareholder. from ADP! Imagine that you arrive today from Singapore You get off the plane without a coat, you find yourself on the tarmac in the rain and in the cold… Welcome to Paris!”, he declared.

The ADP press release specifies that, “with regard to the contact rate at Paris-CDG […] that of all Air France operations is higher than that of other Paris-CDG airlines”. The group adds that the Air France and ADP teams have been working closely, for several months, on the projects of modernization of the airport, “in perfect harmony”.