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On Nuit France, we address several cases of product recalls every week. This seems very important to us. Not only that, information must be disseminated. But it is also an opportunity for us to show that all brands and all French people can be affected. The proof today with Leroy Merlin.
This brand is extremely popular in France. Despite the crisis, it continues to enjoy immense success. Its strategy is based in particular on a significant presence on social networks. By targeting young adults, Leroy Merlin proves that it knows how to live with the times.
Aware that young professionals love DIY, she manages to stay in the game and keep the competition at bay. Unfortunately, this article is not about the group’s strengths.
Leroy Merlin on Consumer Reminder
Rappel Conso is a government platform. It has existed since 2021 and requires each brand to share all the necessary information to streamline the transmission of reminder campaigns.
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We obviously invite the French to visit this site regularly. Indeed, all brands can, one day, find themselves there. So, no one is really safe. Precisely, the presence of Leroy Merlin on Rappel Conso may surprise more than one person.
In fact, a majority of French people think that Rappel Conso only highlights food products. So, there is no reason for Leroy Merlin to end up there. And yet yes. Because the government platform is very complete. So, it does not only focus on food products.
These are hundreds and hundreds of non-food items that, for one reason or another, can be found on Rappel Conso. And we know that the article in question today, available for months at Leroy Merlin, surprises more than one person.
A mower to no longer use
Leroy Merlin regulars may know this mower. These are models offered for sale by the Dewalt brand. Unfortunately for consumers, several models appear on Rappel Conso. The models in question are as follows: DCMWP134, DCMWSP156, DCMWP500 et DCMWSP550. These mowers were available for sale between January 1, 2023 and April 5, 2024.
They were therefore on sale for many months. Hence the importance of this product recall, especially since it is massive. These are all the stores of the Leroy Merlin brand which appear. Fans of the brand must therefore be aware of this. To identify defective items, two numbers should interest you: 2023 01 58 et 2024 14 58.
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Now that we know this, what steps should we take and why should customers not continue using the famous clippers?
A potentially dangerous mower
Rappel Conso briefly tells us why Leroy Merlin fans should be careful. Indeed, if they use the mowers in question, there is a “ risk of short circuit in the control panel which could cause the mower to become unable to turn off or to start unintentionally “. Due, in particular, to the risk of maceration, the company does not want to take the slightest risk.
Leroy Merlin customers can contact customer service if they have any questions. To do this, they must dial 048168502. The recall procedure ensures replacement of the mower. Don’t expect, then, to get a refund. Finally, you have until March 31, 2025 to declare yourself at a point of sale.
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