The congestion and works that the roads of Greater Montreal are often the scene of cause many headaches for ambulance drivers, who have great difficulty getting around to respond effectively to the needs of their patients.
The behavior of certain motorists, who do not always clear the way when an emergency vehicle is moving with its flashing lights on, also complicates the lives of workers.
“With the congestion, it’s always a little difficult. It makes people panic. They just have to remember to always move to the right,” says Jean-Marie Dufresne, an ambulance driver who has been in the profession for 28 years.
“Drivers are not always well educated on what to do when an emergency vehicle comes up behind them. This is what increases the frustration,” he added.
He has seen a deterioration in the situation in recent years. Several of his colleagues speak of an additional source of stress when the time comes to help a person in distress.
“It’s very difficult. It seems like people don’t hear us, or don’t see us,” lamented Stéphane Dubois, an ambulance driver.
“We don’t want to cause any accidents either. We always say to move to the right to make way for the left,” explained her colleague Kyra Rowan.
Fortunately, ambulances have recently obtained permission to use reserved lanes to reduce response times, which was previously impossible.
“It gave us more work. It forced us to “knit” in traffic. Now, with access to reserved lanes, it’s really easier,” confided Jean-Marie Dufresne.
See the full explanation in the video above.
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