“Hello firefighters! I'm listening to you. » Headphones on, the operators of the call processing center (CTA) of the Seine-et-Marne fire brigade, in Melun, respond to emergency calls, at 18 or 112. Since January 6, they work with the brand new NexSIS 18-112 software, which replaced Artémis, the previous tool used for twenty years. The departmental fire and rescue service of Seine-et-Marne (Sdis 77) is the only one to use it in Île-de-France with those of Var, Indre-et-Loire and Corsica- of the South, pending its extension to the national territory.
This innovation developed with the Digital Civil Security Agency will cost 5.5 million euros over ten years, including the acquisition and maintenance of the equipment. “A saving of 500,000 to 700,000 euros compared to competing software developers,” according to Commander Paul Laurain, project manager for the implementation of the new software.
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