It is very easy to give up or procrastinate when faced with the complexity of the administrative procedures that every French person faces during their life. It is to help fellow citizens that the Public Service Houses (MASP) were created in 2013.
Welcome the public and support them in the use of digital tools are the missions of the advisors of Maisons France Services (new name of Maisons de Service au Public).
Less than twenty minutes
This is the maximum time that separates you from a Maison France Services, according to the government's latest information campaign. There is currently 2753 Maisons France Services distributed across French territory both in town and in rural areas. In each House, advisors support French people in carrying out their administrative procedures concerning France Travail, Health Insurance, Mutualité Sociale Agricole, Family Allowances, France Titles, Energy Check, Retirement Insurance, Post Office, France Rénov', Public Finances and Justice.
Information, Advice, Help
In each Maison France Services, two agents must be present at all times to provide first level of information to users and a referent for each of the eleven partners can be requested. The most common requests concern registration cards and driving licenses, family allowances and all procedures concerning Health Insurance. “There are computers available to users, for those who are independent, and otherwise, we can very well support by being behind the person so that they can carry out their procedures themselves,” says Julie Gros, advisor at Maison France Services in Dun-sur-Auron.
Before going to a Maison France Servicesdo not hesitate to contact the nearest one to you to find out the opening hours and make an appointment.
France
