On this day of transport strike Friday, Rome Termini station is teeming with anxious travelers. The Frecciargento (silver arrow) train No. 8556 of the Trenitalia company is scheduled to leave at 4:20 p.m. for Genoa. But when they board, dozens of passengers look for him in vain on the departure board, including a journalist from The Press who recounted his misadventure in the columns of the daily newspaper on Monday.
To its banned customers, the Italian public company explains that the train left at 3:30 p.m., almost an hour early. Work on the Rome-Genoa high-speed line forcing its “silver arrows” to take a slower route, it was decided to leave this train earlier to respect the planned arrival time.
Half empty
According to The Pressthe train left the capital half empty, a large number of travelers having not received the warning messages sent by the company on their mobile phones, which it denies, citing only a “small number” of them. At any rate, “the statistics are saved: one less late train, one more train on time (if not early)”ironically The Press.
A Trenitalia spokesperson told AFP that passengers remaining on the platform were able to take the next train at 4:57 p.m. Others were able to claim a refund for their ticket.
According to the carrier, its medium and long distance lines recorded average delays of almost 9 minutes in 2023, regional trains two minutes and international connections around 7 minutes.
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