If you have recently purchased Camargue rice, be careful! This product is currently the subject of a consumer recall.
Written on 04/11/2024
Poorly designed or contaminated during production, certain products can be dangerous for the health of consumers. Every day, several batches of products are withdrawn from sale.
These withdrawals are reported on Rappel Conso, the government platform. AlloDocteurs lists these recalls and tells you what action to take if you have purchased or consumed this product.
Which product is affected?
The consumer recall concerns organic semi-complete round IGP Camargue rice in bulk from the BIOSUD brand. It is sold in BIOCOOP brands throughout France from 07/25/2024 to 10/31/2024.
This is lot 3760208840156 240702 Minimum durability date 01/23/2026
Recall Info
The reason for recall of this product is as follows: Trace metal elements. Spot analysis on non-compliant Inorganic Arsenic.
If you have purchased this product, the government’s instructions are clear: Do not consume any more.
A number (0490963647) has been set up to contact the brand’s consumer service. The end date of the recall procedure is Tuesday December 31, 2024.
Your health
Useful numbers
In case of poisoning:
Antipoison centers are medical services located in 8 French university hospitals, with expertise in medical toxicology. They have an information role for health professionals and the public and provide telephone assistance with the diagnosis, management and treatment of poisoning.
The list of centers can be found here: https://centres-antipoison.net/
In the event of an accident:
If you are the victim or witness of a domestic accident, contact competent professionals.
Here are the different emergency numbers:
18: Firefighters (Fires, accidents and medical emergencies)
17 : Police (Rescue or police)
15: GET (Medical emergencies in urban areas)
3624 : SOS Médecins (24-hour care network)
112: Emergencies (Medical emergencies throughout the European Union)
Learn more about official recalls
You can find all the recalls with more details on the government site https://rappel.conso.gouv.fr: the site for dangerous product alerts.
If you are sick after eating food or if you notice that a product affected by a consumer recall is still sold by a retailer, you can report it here: https://signal.conso.gouv.fr/
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