Main information
- Fitness centers must display their prices clearly and visible.
- Consumers are entitled to transparency in terms of price and must not share their personal data to see this information.
- Domiciliation as a means of payment is authorized for online subscriptions, but must be clearly and explicitly mentioned in the contract.
Fitness centers must display their prices clearly and visible, both in the center and on their website if contracts can be concluded online. Consumers are entitled to transparency concerning prices and must not share their personal data to see this information.
Accords
It is important to recall that fitness centers are authorized to modify the prices even during an in progress agreement. However, there is no obligation to offer existing customers the same reduced prices.
Subscriptions
When concluding a subscription, it is necessary to take into account any termination deadlines and tacit renewal. The conditions surrounding tacit renewals must be clearly indicated in the contract, including their consequences and the possibility of opposing it.
Filing a complaint in the event of a violation
If a fitness center is likely to violate the rules, people can file a complaint with the SPF Economy via ConsumerConnect. The economic inspection will then investigate this report.
-Payment methods
Domiciliation as a means of payment is authorized for online subscriptions, with a clear consent and an explicit mention in the contract defining the nature, the expiration date and the amount of the domiciled claims. For physical payments, species must also be accepted.
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