This inconvenient truth about electric cars compared to thermal cars

This is an exciting study that JD Power analysts have just published. It compares the quality of electric vehicles to thermal vehicles from the point of view of repairs and problems reported by motorists.

Overwhelming results

According to the survey, owners of green vehicles reported 266 problems per 100 vehicles, while those with petrol or diesel cars reported only 180.

Quoted by our colleagues from The VergeFrank Hanley, senior director of vehicle benchmarking at JD Power, points out:

Owners of cutting-edge electric cars and plug-in hybrid vehicles are experiencing problems so severe that they are driving their new vehicles back to the dealership at a rate three times higher than owners of conventional vehicles. essence.

In detail, it is above all software bugs and not engine failures which are reported by owners of electric vehicles. Thus, malfunctions on touch screens are 30% more frequent on these models.

Users also have difficulty connecting their smartphones to their vehicle or lose their connection. This concern affects more than 50% of Apple customers and 42% of those who own a Samsung phone, details JD Power.

Finally, Tesla owners, who were once a little more spared from these problems, are today almost as affected as those who opted for other manufacturers. Experts estimate that the removal of traditional controls on windshield wipers and indicators is costly for Elon Musk’s company.

Previous concordant studies

As a reminder, this is not the first time that a study has criticized the reliability of electric cars compared to combustion engines. We recently cited an analysis by Consumer Reports that examined 20 types of problems encountered by cars, including electric motors, transmission, and on-board electronics.

Their conclusion is somewhat surprising, as it appears that electric vehicles have experienced 79% more problems than diesel or gasoline vehicles. We invite you to read this report in more detail by rereading our dedicated article here.

What you must remember :