Published on June 17, 2024 at 11:42. / Modified on June 17, 2024 at 11:42.
Residents found in their feces, dehydrated, or on the ground. The La Gracieuse EMS goes through a storm. “Families and staff who have worked in the EMS claim to have witnessed serious dysfunctions in terms of management and care of residents,” reveals an investigation by the show Focus. Confidences which contrast with the image of the establishment, one of the most expensive in French-speaking Switzerland, which is nicknamed “the EMS for big families”. “The estate, with its breathtaking view of Lake Geneva, is defined as a 4-star residence and EMS, offering impeccable services and quality of care,” details the RTS.
In a letter addressed to the medical management in 2023, several caregivers thus reported a “crisis situation” and alerted to a problem of understaffing, not allowing “showers and attention of more than a few minutes to residents. “As we do not have the letters in question, we cannot provide a precise response. However, we confirm that the management of the establishment, in collaboration with the care management, ensures that the teams are organized in a harmonious manner in order to meet the needs of our residents,” assured the director of the Vaudois EMS. contacted by Focus.
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