Despite the growing popularity of the second-hand platform Vinted, risks persist for buyers, but also for sellers. RMC Conso contacted the platform with 20 million members in France to list some tips to avoid scams.
“Vinted protects buyers more than sellers”
Adrien, who wanted to sell a pair of Golden Goose brand shoes for €240 on the site, was the victim of one of these scams, reports Belgian media DH Les Sports +. After shipping the pair, the buyer allegedly demanded a refund, claiming they were the wrong shoes. Consequence: the money was blocked. “I alerted Vinted who did nothing. In addition Vinted protects buyers more than sellers”deplores Adrien, who filed a complaint.
This case is unfortunately not isolated. Similar scams have been reported. To protect yourself from this, it is initially advisable to communicate with buyers only on the platform’s chat, avoiding communicating sensitive personal information. “We advise sellers not to disclose photos of themselves or anyone else wearing an item with a visible and recognizable face, and to be vigilant about personal elements in the background of the items. Pictures “Vinted told RMC Conso.
Evidence of the contents of the package
It is also advisable to check the user profile using the evaluation system. Payment must also be made on the platform to benefit from “Buyer Protection”. Furthermore, it is recommended to document each step of the shipment, with photos or videos to avoid mishaps like the one that Adrien experienced. Vinted also encourages its users to report any suspicious behavior or scam attempts on the platform. By taking these precautionary measures and remaining alert to red flags, sellers can minimize the risk of falling victim to scams.
