May 09, 2025 by Adel Saoud
© City of Épinal
The City of Épinal innovates in its relationship with citizens launching Chatbottéan intelligent conversational assistant accessible 24 hours a day on the official website www.epinal.fr. Inspired by the famous Botté cat, emblem of the city of images, this new tool allows easy access to municipal and community information.
A chatbot to simplify the life of Spinalians
No need to search the city’s site to find information: Chatbotté it takes care of it for you. Recently launched by the city of Épinal, this intelligent chatbot invites itself at the bottom right of each page of the site to answer everyday questions.
-Hours of municipal equipment (swimming pool, skating rink, cinema, BMI, Spinaparc, etc.), administrative procedures (renewal of identity card, reporting of an incident, etc.), cultural agenda, upcoming events … Chatbotté guides the user in a few clicks to information sought.
An artificial intelligence at the service of local information
Technology Gemini From Google, Chatbotté includes natural language and offers instant answers, accompanied by links to the official pages of the site. It is a considerable time saving for users, without having to navigate from one section to another.
Free, without installation or account to createthe assistant is accessible at any time, from a computer, a tablet or a smartphone. It also guarantees the Respect for privacyno personal data is preserved.
A constantly evolving tool
However, the city recalls that Chatbotté remains a technology under development. It may happen to him to misinterpret certain requests or to offer approximate answers. If in doubt, users are invited to consult the suggested links or to contact the services concerned directly.
