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Finished, the tip on taxes in Quebec

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Several changes are made as of today to the tip policy on terminals, the display in grocery store and the prices’ accuracy policy.

Under law 72, merchants will now have to base tip suggestions, which appear on the screen of payment terminals, on the amount of the invoice before applying .

Previously, the tips offered by the aircraft were generally calculated on the amount after taxes. This represents almost 15 % more than the initial total of the invoice. Customers who accepted the apparatus’s proposal were therefore to pay tip on taxes.

For example, during a meal of $ 100 in the restaurant, the consumer receives an invoice after taxes of almost $ 115. Before May 7, the terminal offered him a range of tip percentages based not on the real value of the meal, which was $ 100, but of course $ 115. In other , if the customer chose the option of a tip of 18 %, he actually left 20.7 % of the value before the meal taxes.

Tips suggestions will also have to appear in a neutral and uniform manner now.

No more emojis, emoticons or qualifiers “good”, “very good” or “excellent” next to the percentages of the tipexplained this morning Sarah-Ève Levac, lawyer and analyst at option consumers, at the microphone of the show A whole morningon the air by .

In addition, the customer must now always have the option on the terminal to determine himself the percentage or the amount of tip he wishes to leave.

If I have the 20 %, 18 % and 15 % option and I want to leave 10 %, I must be able to modify the percentage on the payment terminal myself.

A quote from Sarah-Ève Levac, lawyer and analyst at Option Consumer

This provision was not compulsory in Quebec, now, it is.

Interview with Sarah-Ève Levac: Price accuracy policy

ENGINE MAI FIRSTA whole morning

A whole morning, with Patrick Masbourian.

Labeling and display in the food

Other measures also come into force today in the grocery of the where the current price, the unit price, the price per unit of measurement as well as the price not membre must now be visible and clear at all times on the labels of the government of Quebec tells us.

When a food is taxable, this information will also have to be indicated near the announced price.

Also, specifies Me Levac, if products are in discounts, we must also find the current price of the product. And if we have members and non -members prices, the non -member price must also be clearly indicated on the label.

What we noticed is that sometimes the member price was highlighted and it was difficult for consumers to know how much they had to pay the cashier if they were not members of the loyalty explains Sarah-Ève Levac.

Multiple purchases discount

Several price labels at a discount in a grocery store.

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The price of a single item must be indicated in the event of discounts for multiple purchases.

Photo : Radio-Canada

rules will also apply to the display of discounts on multiple purchases.

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It is indeed not always easy in shops to know how much a single product costs when you offer a discount if you buy several.

If I have two cookie boxes for $ 5. Me, if I only want to buy a single box, I should know what is the unit pricespecifies Me Levac.

All these changes will apply to grocery stores, convenience stores and any trade that sells food products, specifies the law.

Simon Jolin-Barrette speaks with journalists.

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The Quebec Minister of Justice and Minister responsible for consumer protection, Simon Jolin-Barrette.

Photo : Radio-Canada

From now on, the information will be very clear: the regular price, the price in discounts, the unit price and the price also by measure.

A quote from Simon Jolin-Barrette, Minister of Justice and Minister responsible for consumer protection

Several voices, however, rise to emphasize that these additional rules will significantly increase the price display, in addition to obliging traders to modify their display.

They had six months to do so. We were flexible on the question of the deadline, especially for the tip and the display in grocery store. The objective of this measure is that the consumer is better informedsaid Minister Simon Jolin-Barrette this morning in press melee in the National Assembly.

Bonification of the price of price accuracy

In addition to the display in grocery store, changes will also be made to the prices’ accuracy policy.

Established in Quebec in the early 2000s, this policy granted free or financial compensation to the consumer when the price of the electronic reader at the register does not comply with that displayed in store.

However, since this morning, the discount planned for the price accuracy policy goes from $ 10 to $ 15.

Thus, in businesses that use reader technology, items announced at $ 15 or less will now have to be given free of charge when the price read at the cash register is higher than the price announced. For items worth more than $ 15, a $ 15 discount that should be offeredexplains the Consumer Protection Office in a press release.

New simplified posters explaining the pricing policy have also been produced to replace those already displayed in shops.

Close -up on a poster.

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The new poster explaining the price of price accuracy.

Photo: Radio-Canada / Quebec Consumer Protection Office

Traders who indicate a price on each article are not required to apply the policy, but they must respect the individual labeling rule. In the event of a price error or double labeling, they must sell you the article at the lowest prices announced (in store, in an advertisement, in a circular, etc.). No compensation is providedspecifies the consumer protection office.

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