I suggest I explain in detail what happened on January 22 and 23. Let’s review the incident together:
The days of Wednesday January 22 and Thursday January 23 were difficult for you, on certain routes to and from Paris Saint-Lazare. A signaling failure caused several incidents which disrupted traffic on your line J.
You will find in the document below, all the information on this incident and its impacts.
I remain at your disposal for any questions or need for assistance. Thank you for understanding.