In the expanse of Fnac stores, you quickly tend to get lost. And with le Black Friday who arrives and the crowds who will move to the shelves to complete their Christmas shopping, it will be even worse. This is why the role of the seller is essential to guide us towards the choices best suited to our needs and desires. Find out what its missions are, its objectives and what is the salary what can you hope to gain a salesman at Fnac.
Founded in 1954, the National Executive Purchasing Federation has gradually won over the French. The brand now has more than 830 stores in France and Switzerland and even 80 stores in the Benelux. If we include the Darty stores which joined Fnac during the merger, they are almost 20,000 people working for this group which achieves a turnover of 7.9 billion euros per year.
How to become a seller at Fnac?
Pour become a seller at Fnacas in the entire commerce and sales sector, the most effective path is to follow specialized studies. The person applying is generally required to hold a diploma which may be a
CAP/BEP or Bac+2 (DUT, B). The most common training courses to become a salesperson are the CAP multi-purpose sales team, the Bac Pro Commerce and sales professionsthe BTS MCO (Operational Commercial Management) or the BTS NDRC (Negotiation and Digitalization of Customer Relations).
Some brands, Fnac being one of them, require specific skills which can be acquired through additional training. Since the skills to be a good salesperson at Fnac go beyond sales knowledge, the brand offers, for example, professional development programs to help new employees become familiar with company tools and processes.
photo credit: Shutterstock A diploma in commerce is necessary to become a salesperson at Fnac.
The qualities of a good salesperson at Fnac
The missions of a salesperson at Fnac are multiple, they range from customer reception to its orientation on the shelves through the advice. He is also in charge of
try the product or demonstrate how it works. He is the first contact between the company and the public, he is therefore the branding representative of the store, this is why the seller must have a careful presentation. Fluency in one or more foreign languages may be an asset, depending on the geographic location of the store.
As an advisor, he must have a in-depth knowledge of the product range offered and be able to communicate effectively with customers. He is likely to answer buyers' questions regarding after-sales services and brand commitments. The salesperson must be able to manage diverse types of customers, with varying needs and expectations. He must also be able to resolve complex situations that may arise, particularly during large crowds such as sales or Black Friday.
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Knowledge of products and sales techniques are essential.
The salary of a salesperson at Fnac
The gross monthly income of a seller at Fnac
is approximately 1930 euros, which corresponds to a gross annual income of 23,200 euros. After tax, the employee can expect a net hourly rate of more than 8.50 euros and a net monthly income of 1,500 euros. At the start of your career, the salary is often the minimum wage, but with experience, a senior salesperson can claim to earn more than 2000 euros net per month.
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1500 euros per month at the start of your career.
move towards management positions and take, for example, the responsibility of managing a team of salespeople. But these positions of responsibility will surely require additional training and human qualities oriented towards management.
