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Users unable to access AI chatbot take to X to complain – Firstpost

OpenAI’s popular artificial intelligence (AI) chatbot, ChatGPT began experiencing widespread service disruptions on Thursday (January 23) around 5 pm (IST). Thousands of users across the globe were unable to login to the chatbot.

Is ChatGPT down?

Users reported getting messages of “Bad Gateway” or encountering extremely slow loading time when attempting to login to ChatGPT.

According to the global outage reporting tool downdetector.com, there was a spike in users flagging  issues with the AI chatbot service from 4:50 pm onwards.

Google search trends also showed a surge in the number of people punching in terms like “ChatGPT down” on the search engine.

Search volumes for terms like “ChatGPT”, “ChatGPT down”, and “ChatGPT server down” rose on Thursday evening. Image courtesy: Google Trends

Simultaneously, searches for Google’s own AI chatbot, Gemini, also shot up in volume. This appears to be likely due to ChatGPT users searching for an alternative while the OpenAI chatbot remained inaccessible.

Search volume for Gemini, Google’s AI chatbot, also saw a considerable uptick. Image courtesy: Google Trends

What OpenAI said about ChatGPT downtime

OpenAI has so far not issued a statement regarding ChatGPT being down.

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However, on the OpenAI Status website, around 5:30 pm, it was reported that ChatGPT was “experiencing elevated error rates in the API [Application Programming Interface].” Roughly half an hour later, an update had said that “The issue has been identified and a fix is being implemented.”

By 6:15 pm, the OpenAI Status website declared that “This issue has now been resolved.”

ChatGPT downtime sparks memefest

Several ChatGPT users took to social media platforms such as X (formerly Twitter) to complain. Creative memes had popped up swiftly, too.

Connection to the AI chatbot may be lost, but people’s humour seemed to be intact.

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