Microsoft 365 is reporting outages throughout the country for all of its software suite.
More than 4,300 people have reported an outage with Microsoft 365 by 11:15 a.m. on Monday, according to Down Detector.
Major cities affected including the Northeast, Chicago, Los Angeles and Tampa areas. The outage affects Microsoft’s Outlook, Exchange, Teams and Sharepoint among other products.
“We’re investigating an issue impacting users attempting to access Exchange Online or functionality within Microsoft Teams calendar,” Microsoft 365 Status posted at 4 a.m. Monday. “For more information, please refer to MO941162 in the admin center.”
Bicycles are parked in front of the the U.S. computer and micro-computing company headquarters Microsoft on January 25, 2023 in Issy-les-Moulineaux, France.
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Microsoft 365 Status posted at 7 a.m. that it “identified a recent change which we believe has resulted in impact.”
“We’ve started to revert the change and are investigating what additional actions are required to mitigate the issue,” the post reads.
Two hours later, the organization posted that it “started to deploy a fix.”
“While this progresses, we’re beginning manual restarts on a subset of machines that are in an unhealthy state,” Microsoft posted.
Microsoft did not estimate a time for full restoration.
In the admin center incident report, Microsoft noted that the outage prevents customers from using Exchange Online via Outlook on the internet, Outlook desktop, Representational State Transfer, Exchange ActiveSync, Microsoft Fabric, Microsoft Bookings and Microsoft Defender for Office365.
Microsoft’s service health and 365 service health status both currently show no issues.
While Microsoft did not specifically indicate what rollout affected the outages, on Monday the organization released its new Recall AI tool. The latest Windows 11 Insider Preview update includes the ai-enhanced feature that is meant to let users retrieve past activities with AI snapshots.
The Recall program uses a photographic-memory tool of sorts to take screenshots that can include documents, emails, websites and images. Users can look up information by typing in prompt descriptions or scrolling through the snapshot timeline.
“Recall is an entirely new way to search for things you’ve seen or done on your PC securely,” Microsoft said in a press release. “With the AI capabilities of Copilot+ PCs, it’s now possible to quickly find and get back to any app, website, image, or document just by describing its content.”
Forbes has listed Microsoft as its eighth most valuable company in the world.
Microsoft was founded in 1975 by Bill Gates and Paul Allen. In January it had a $3 trillion valuation. 320 million people use Microsoft Teams monthly according to the company.
Update: 11/25/24, 12:01 p.m. ET: This article has been updated with more information.
This is a developing news story and will be updated with more information.
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