PROCON

The Deputy Secretariat for the Protection and Defense of Consumer Rights (Procon-MT), linked to the Secretariat of Social Assistance and Citizenship (Setasc), alerts consumers that the new rules for registering devices for carrying out transactions via PIX.

Since November 1st, users who wish to use new cell phones, computers and tablets or those that have not yet been registered to carry out PIX transactions will have to register the device at the banking institution where they have an account.

If you do not register, explains the deputy secretary of the State Procon, Cristiane Vaz, the consumer will only be able to make transactions of R$200, up to a limit of R$1,000.00 per day for the new devices.

“This measure aims to increase security in financial transactions and prevent fraud. However, if you need to carry out transactions of greater value or that exceed the daily limit, simply register the device in your bank's application”, informs Cristiane.

To register a new device, the user must look for the option to manage devices in their relationship institution's application and request registration. After completing registration, transactions on the new registered device can be carried out considering the limit originally established by the institution for the customer.

For device registration to be carried out safely, two-factor authentication will be required to avoid registration attempts by a fraudster if he has improper access to the user's password.

“For old devices that are already used for PIX transactions, nothing will change. The registration requirement only applies to cell phones and computers that have never been used to make PIX. It is also important to unregister devices that are no longer used for PIX transactions. Unsubscribing must also be done in your bank's device management option”, warns the deputy secretary of Procon-MT.

Financial institutions

The new PIX rules also require financial institutions to improve security technologies and adopt fraud management solutions capable of identifying atypical PIX transactions or those incompatible with the customer profile, based on security information stored at the Central Bank.

Banking institutions will also have to inform customers, in a widely accessible electronic channel, of the necessary precautions to avoid fraud. They must also check – at least every six months – whether customers have fraud flags in the Central Bank's systems.