More than 20% of French people use artificial intelligence at home or at work

More than 20% of French people use artificial intelligence at home or at work
More than 20% of French people use artificial intelligence at home or at work

To the question have you ever used artificial intelligence tools, 20% of French people answer “yes”, either for their private use or in the context of work. This is what comes out of the annual study carried out by Arcep, telecoms regulator, with the General Economic Council (CGE) and the National Agency for Territorial Cohesion (ANCT), in partnership with Crédoc (Research Center for the study and observation of the conditions of life). According to her, 87% of French people have a smartphone and 85% of them use it to go on the internet.

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Among the new uses identified by the General Economic Council, artificial intelligence is coming in force according to Luc Rousseau, its vice-president. “The use of artificial intelligence is evolving very quickly”, he said. Thus, according to him, since the study was carried out at the end of 2023, the proportion of French people who use artificial intelligence could have doubled. According to the CGE, the AIs used are “ChatGPT, Google Bard, Midjourney or Dall-E”. “There is a very rapid familiarization of appropriation to be more effective and replace other more invigorating work”, explains Luc Rousseau. The next barometer will take a closer look at the different uses of artificial intelligence by the French.

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A quarter of French people use digital technology to monitor their health

The French are also increasingly using digital technology to take care of themselves. A quarter of them (24%) use the internet or digital technology to monitor their health. This is three times more than five years ago. This involves the massive use of applications for doing sports or finding advice for eating healthily.

They are also more likely to transmit health information to their doctors via the internet. This now concerns 32% of French people. A proportion multiplied by four in five years. Furthermore, 38% of French people now manage their medical appointments, or those of their children, on digital platforms.

In 2023, another novelty is highlighted by this report: the proportion of French people who leave reviews on the internet. One in two French people say they have already left an evaluation or comment. This is also the case for 55% of Internet users.

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Instant messages overtake SMS

Unsurprisingly, the study also finds that text and voice communications services are massively adopted by younger generations, with 94% of 12-17 year olds reporting using instant messaging services. A new use to the detriment of SMS.

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At the same time, more recent digital equipment continues to spread, with 37% of respondents having at least one connected object (home automation, electronics, health, security) and 29% a connected speaker (+2 points compared to 2022). ). Thus, 75% of French people surveyed seek to reduce the impact by increasing the lifespan of their digital equipment or by limiting their number, while 77% limit the electricity consumption linked to the use of their equipment.

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The environmental footprint of digital technology taken into account

However, these uses are increasingly associated with an ecological awareness specific to digital technology, since 80% of people surveyed online say they are taking at least one action to reduce their digital environmental footprint. However, purchasing reconditioned smartphones is not cited as a major practice for reducing the environmental footprint, with only 13% of respondents deeming it useful to favor the purchase of reconditioned terminals.

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This study was carried out among a representative sample of the French population of 4,267 people aged 12 and over, interviewed by telephone and online.

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