Zscaler, Inc. enhances its Zscaler Digital Experience™, ZDX Copilot, Hosted Monitoring and Data Explorer solutions

Zscaler, Inc. enhances its Zscaler Digital Experience™, ZDX Copilot, Hosted Monitoring and Data Explorer solutions
Zscaler, Inc. enhances its Zscaler Digital Experience™, ZDX Copilot, Hosted Monitoring and Data Explorer solutions

Zscaler, Inc. enhances its Zscaler Digital Experience™, ZDX Copilot, Hosted Monitoring and Data Explorer solutions

Zscaler, Inc. announces advancements for its Zscaler Digital Experience™ (ZDX™), ZDX Copilot, Hosted Monitoring and Data Explorer solutions. Instantly analyzing and mobilizing insights from more than 500 trillion daily data points across users, devices, networks and applications, ZDX Copilot is an artificial intelligence assistant that provides IT and security teams with the insights they need. need for digital experience and performance. They allow them to ask series of questions to engage in a deeper conversation with Copilot using generative AI, analyze major trends, and progressively refine the results to obtain specific, actionable insights.

ZDX Copilot offers many advantages in the areas of IT and security:

• Help desk teams can quickly understand why users are having issues, triage requests more efficiently, and work collaboratively with other teams; they also have easier access to technical information.

• Network teams can, through discussion, perform in-depth analyzes across networks, applications and sites to identify different trends and determine how to optimize them.

• Security teams can ensure their services are functioning properly and immediately detect problem sources and involved parties when problems arise.

• IT leaders can more easily extract and present digital experience trends and performance data to identify progress or identify new insights.

ZDX Copilot also automates common configuration tasks, such as alert management, when asked. Thanks to its versatility, IT teams become more efficient and can more effectively coordinate their operations with help desk and security. Each company has its own Copilot to guarantee the confidentiality and security of its data.

Zscaler also announces the early launch of Hosted Monitoring, a service enabling IT teams to continuously monitor the availability and performance of applications and services. This monitoring is carried out from Zscaler’s globally distributed, cloud-hosted infrastructure. Hosted Monitoring allows you to:

• Ensure that external websites operate in the best conditions, regardless of where customers are located.

• Monitor compliance with SLAs for applications and services purchased from SaaS, cloud, data center or network providers.

• Launch new applications or cover new regions with confidence as businesses grow, whether organic or through mergers and acquisitions.

Zscaler Digital Experience also includes Data Explorer, which allows IT teams and managers to create and share custom reports. Information is visualized in correlation with various data sets and contextualized specifically for each business.

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