Canadian SMEs are moving from curiosity to action on AI

This is a press release sent by Microsoft on March 25, 2024:

“Microsoft Canada released on March 25, 2024 the results of a new study examining the challenges and opportunities related to AI for Canadian small businesses. The results reveal that Canadian SMEs are moving from curiosity to action on AI, with 78% currently looking to adopt AI. Below are other survey findings, including strong interest in training and data privacy protection amid the rise of AI.

Investment and adoption

37% of Canadian SMEs have invested in AI in 2023

78% of SMEs are currently looking to adopt AI

65% encourage their employees to use AI

AI has enabled an average increase of 31% in the productivity of SMEs in Canada and 76% of companies consider that the impact of AI on company productivity is positive.

AI gains efficiency in human resources

58% of companies say AI makes the recruiting process easier

64% say employees focus on more creative and relevant tasks thanks to AI

Hiring employees with AI expertise and training existing employees are priorities for HR (37% vs. 35%).

Lay the right foundations

More than half of the companies surveyed have organized AI training.

Nearly half of mid-sized companies cited upskilling current talent as a top challenge to AI adoption.

Data privacy and cybersecurity threats are both among the top five AI challenges for SMBs in Canada. » »

Featured photo: Microsoft Canada premises in Montreal, taken by Écran Partagé

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