The official outlets are Ticketmaster, Gigsandtours and SeeTickets.
If someone buys a ticket but then wants to resell it, they can only recoup the amount they paid – i.e. the face value plus booking fees – and can only do so through Twickets or Ticketmaster’s Fan-to-Fan service. The terms and conditions say reselling a ticket through a different platform will breach the T&Cs, and may result in the ticket being cancelled.
This is partly an attempt to prevent tickets being offered on other secondary ticket sites, often for vastly inflated prices – although that will still happen.
On Friday night, the band issued a warning against reselling tickets, after some were listed for thousands of pounds within minutes of the pre-sale.
One other thing that will still probably happen is scammers taking advantage of the high demand. Consumer group Which? says, external: “Buying tickets from strangers on social media can leave you open to being scammed. In particular, you should watch out for newly set-up profiles that follow no one or have no followers.”
Which? also advises against paying people by bank transfer, which is often the preferred method of fraudsters. “If you do choose to buy tickets from an individual seller, try to pay using a credit card so you’re protected by Section 75. Alternatively, PayPal has its own Buyer Protection system.”
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