This article was automatically translated from HIBAPRESS, the Arabic version:
Heba Press
Inwi Telecom customers continue to suffer from false advertisements and poor internet speed, in addition to other problems that have exhausted these customers.
In this context, the “Heba Press” website monitored a number of comments from “Inwi” customers on the company’s official page, in which they complained about false advertising, as well as indifference to their problems.
One of the customers wrote that he paid for the “Forfi” on September 15, assuming that his subscription would be activated on September 22, but he is still waiting. Although he paid the subscription price, the company asked him to pay again, stating that he had not received the service after 3 weeks.
Another customer commented: “I bought a candy, but it wasn’t served. Give us a solution, may God reward you,” while another wrote: “Riso is a disaster, and if you are tired of complaining, they don’t want to find a solution. The only solution is for someone to manage it.
Other customers have also complained about poor communication with the company, as one wrote: “I’m having trouble communicating with you,” referring to the lack of response to their complaints.
Morocco
