The UK competition authority is investigating Ticketmaster, claiming that the ticketing giant engaged in unfair trading practices over the weekend of 31 August-1 September, when tickets went on sale for the newly reunited Oasis tour.
With our correspondent in London, Emeline Vin
Did Ticketmaster properly inform consumers about the use of dynamic pricing? And therefore that ticket prices could change? Was the practice applied fairly?
To answer these questions, the Markets and Competition Authority is inviting Oasis fans to tell their stories of trying to get tickets, accompanied by screenshots. When the tour ticket office opened, many saw the price of the precious ticket more than triple between choosing seats and paying. Some tickets went from 150 to more than 350 pounds.
The competition watchdog insists that the practice itself is legal. It is a matter of ensuring that consumers’ rights have been respected, and for the moment, Ticketmaster cannot be considered at fault.
Liam and Noel Gallagher announced at the end of August that they were reforming Oasis, the iconic Britpop band notably with Blur, for a series of concerts in the United Kingdom and Ireland, generating a huge amount of excitement, 15 years after their separation. In total, more than 1.4 million tickets were still sold, according to an estimate by the BBC.
- RFI
