Baillardran, the high-end cannelé giant, condemned for “deceptive commercial practices”

A former employee of Baillardran admits to having sold, on instructions from her superiors, frozen pastries without having informed her customers: “There are three or four freezers and as soon as we run out of cannelés, we go and get them there”she remembers. Sometimes, “the heart of the cannelé is a little frozen, we were told: 'It doesn't matter, we'll sell it, it will defrost within the day'”adds the latter.

In Bordeaux (Gironde), Baillardran is the giant of high-end cannelé, with 150 employees and nearly 12 million euros in annual turnover. But behind the impeccable window, our colleagues from France 3 noticed abuses: last year, videos filmed in the kitchens, showing the presence of rats among the ingredients, were broadcast. Unions also denounce breaches of labor rights.

Watch the full report in the video above.