In the world of artificial intelligence, Marc Benioff, CEO of Salesforce, made a shocking revelation against Microsoft. In a recent interview, he called their Copilot AI a “great disservice” to the industry. He even compared it to Microsoft’s famous Clippy assistant, once mocked for its uselessness.
Indeed, Marc BenioffCEO of Salesforce, didn’t mince his words in a recent podcast interview Rapid Response. The latter, who has invested heavily in artificial intelligence tools, described Microsoft’s Copilot AI as a “very disservice” to the industry.
These criticisms arise despite the billions invested by Microsoft in OpenAI, creator of ChatGPT, and the integration of its best AI models in their products.
Copilot AI: not worthy of the tech giant that is Microsoft?
Benioff compared Copilot to Clippy, theMicrosoft AI assistantwhich I well remember making the headlines as “ useless, even painful ». « Copilot is just the new Microsoft Clippy “, he said.
He argued that the tool did not provide no added value significant to the companies that have adopted it. And this, despite Microsoft’s enormous investments in this area.
Benioff even suggested that Microsoft’s AI efforts could quickly lose momentumwith fewer users and less enthusiasm.
« This doesn’t work. This disperses the data throughout our premises, it does not bring any added value. I haven’t found a client who has done transformation work with Copilot. Copilot is just the new Microsoft Clippy. »
CEO Benioff also did not refrain from brag aboutAgentforcehis company’s new tool. He made a point of distinguishing Salesforce’s efforts from those of Microsoft.
According to him, Agentforce helps companies transform by providingspecific results. He also affirmed that this tool already manages “ several trillion AI transactions per week », with customers satisfied with the key.
Is there a risk that this will harm Microsoft’s positioning in the market?
Benioff spoke of a future where enterprise AI agents dominate the market. But he predicts the disappearance of Microsoft Copilot which is supposed to improve employee productivity.
Despite these criticisms, Microsoft remains a major player in AI. Its early launch and its partnership with OpenAI have allowed it to position itself among the leaders in this field.
Microsoft plans to continue investing in its data centers to support its growth. She even became the second company to be worth 3 trillion dollars, thanks to its advances in artificial intelligence.
Analysts believe it could soon become the most valuable company in the world. But for now, it’s Apple which holds this title. Nvidia, the manufacturer of chips essential to data centers, also has a strong presence in this competition.
Personally, I think that this is not what will knock Microsoft off its thronealthough these criticisms are not negligible. And you, what do you say about it? Don’t hesitate to share it with us in the comments.
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