At first I was very angry with Orange, because of experiences that did not meet my expectations. But everything changed thanks to Orange Aïcha, who transformed my feelings, by offering me tailor-made services and real attention to my needs.
Customer service that goes beyond expectations
Among the advantages that particularly struck me:
Access to VIP lounges: an invaluable luxury, especially during my professional and personal trips.
Free shopping: invaluable help for my travels and my small daily errands.
Orange Aïcha: An experience that goes beyond expectations
Yesterday, Cheikh Ibra Fall Diouf, a traveler on board a Turkish Airlines flight, had a most pleasant experience thanks to Orange Aïcha. As he waited for his flight, what was supposed to be a long wait of over three hours, turned into a moment of comfort and serenity.
Thanks to Orange Aïcha’s concierge services, Cheikh Ibra Fall Diouf was able to enjoy a comfortable living room, where he ate, drank, and even slept in complete peace of mind. But the most impressive thing was the personalized attention he received: while he had dozed off, the Orange Aïcha team made sure he didn’t miss his flight, waking him up in time. and taking care of all the details.
Services for yourself and your loved ones
Sheikh Ibra Fall Diouf testifies: “ Even though I don’t travel, I can offer this service to my friends. With Orange Aïcha, it is a real privilege to be able to share this quality of attention and comfort with my loved ones. ».
Buy abroad and receive in Senegal: Orange allowed me to simplify my online purchases, by taking care of their transport to my home.
These attentions are not empty promises: they are a reality for loyal Orange customers. I even received gifts that reinforced my feeling of being valued by the company.
A service to be extended
However, I think Orange could still improve its concierge services. Why not extend these services to other areas of daily life, such as administrative procedures or event planning? With such potential, Orange Aïcha could further simplify the lives of its customers.
I would like to point out that this article is not an advertisement, but the sincere testimony of a satisfied customer. Orange Senegal was able to regain my trust thanks to concrete actions and impeccable quality of service.
Why choose Orange Aïcha?
Orange Aïcha is much more than a concierge service: it is a tailor-made solution to simplify everyday life. Whether for:
Find an apartment,
Do your shopping,
Take advantage of airport services,
Or prepare for your return to school,
You can count on their expertise and responsiveness.
For any information:
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With Orange, loyalty is not just a word: it is a commitment. Thank you for this unique and unforgettable experience.
Maty Dieng
Happy Orange Senegal customer
