The French distributor suffered a cyberattack targeting “part of the personal data” of more than 500,000 customers “associated with a loyalty account,” a spokesperson for the group said on Tuesday, November 19.
One more computer hack against a large French company. The Auchan supermarket chain was hit by a cyberattack targeting “part of personal data” of more than 500,000 customers who had a loyalty account, said a spokesperson for the group this Tuesday, November 19.
Among these stolen data, are concerned “last name, first name, email address, postal address, telephone number, family composition if provided, date of birth, loyalty card number and amount of the loyalty kitty” of the customers in question, Auchan list. On the other hand, “banking data, passwords and PIN codes for loyalty cards are not affected”assured the spokesperson, while specifying that the incident had been “circumscribed” et “reinforced vigilance”.
In an email addressed to affected customers, Auchan also declared that it had “taken immediately” “all necessary measures to put an end to this attack and strengthen the protection of our information systems”. The company, which presented a draft social plan on November 5 threatening a total of 2,389 jobs in France, invites its customers “with the greatest vigilance to the risk of fraudulent emails, SMS or calls”.
This attack was also notified to the National Commission for Information Technology and Liberties (Cnil), according to the classic procedure.
Boulanger, Free and Cultura already victims
This computer hack continues the black streak which has affected many large French groups in recent weeks. The internet service provider and mobile operator Free suffered a large data leak in October. A hacker claimed to have the data of 19.2 million users, some of which, such as banking information, was made public. Likewise, SFR, another mobile operator, was the subject of a leak of customer data, including bank details, last September. The telecommunications company described this attack as“security incident involving a customer order management tool”.
In the distribution sector, the Cultura brand also reported in September a theft of data from one of its service providers, containing personal information of a million and a half customers. The specialist in household appliances and multimedia Boulanger, for its part, announced in September that it had been the victim of a “act of cybermaliciousness».
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