Packages even pile up outside. The Vieux Cyprès tobacco press, in Marseille, is one of the most important relay points in the region and even in France, working for almost all the networks: Mondial Relay, Relais Colis, Pickup, UPS and VintedGo. “We process on average 1,000 packages per day and 2,000 or 3,000 for Black Fridayspecifies Anthony, who took over the business with his father Christian six years ago. Initially, this allowed us to bring people back, because the tobacco shop had been closed for a long time. Today, that adds 200 checkouts every day.“
And the crowds should not drop after the shutdown of two other relay points in the 13th arrondissement. “We made this decision before it went wrongwe explain at the JRJ garage in Château-Gombert, opened in July 2019 and where, since the Covid crisis, around a hundred packages have passed through daily. We wanted to make ourselves known and quite a few customers came back. But it had become too difficult to manage, we had to police those who parked badly, who disrespected us or who yelled at us because we had collected, to do them a favor, a package refused by their relay point . We therefore do without the 300 euros per month, but we are more serene.“
A saving of 15 to 30 cents on average per package
A package brings in 15 to 30 cents on average. In Les Vieux Cyprès, this generates 5,000 to 6,000 euros each month. “It brings as much to tobacco as the FDJcompare Anthony. A processed package creates the same margin as a sold pack of cigarettes. We must therefore not neglect customers who do not come for the packages.“
“You have to do a lot for it to be of real helpconfirms Annie, from the Les Minots d’Esther boutique in Plan-de-Cuques. I process 150 to 180 packages per day and around 250 during the holidays. This represents approximately 10% of turnover. But for me, who am a little far from the city center, it is above all an opportunity to bring people into the store. It is also a local service for those who cannot travel.“
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