MONTREAL, Aug. 28, 2024 (GLOBE NEWSWIRE) — Intrado Life & Safety (“Intrado”), a global leader in emergency communications services and end-to-end solutions, today announced that VIPER as a Service (VaaS), a Next Generation 911 (NG911) call management platform, is now available in Eastern Canada and the Maritimes. 911 emergency centres and 911 networks in the region can now leverage Intrado’s 45+ years of proven public safety technology expertise in the United States by deploying VaaS to better prepare for and respond to public safety incidents.
Intrado helps 911 emergency centres and municipalities around the world adopt the most innovative 911 technology and prepare for regulatory compliance, both today and in the future. Working with several municipalities across the province of Quebec, including key areas in Montreal and Quebec City, Intrado is deploying life-saving technologies and services that will transform emergency response operations. Intrado’s public safety solutions will improve 911 outcomes for over 400,000 citizens and 10 911 emergency centres in the cities of Terrebonne, Blainville, Lévis and Repentigny. These four Canadian municipalities, along with the Régie intermunicipale de police Thérèse-De Blainville (RIPTB), have collectively invested in NG911 technology to benefit their communities. This includes deploying Intrado’s VaaS to support the prioritization, response and management of 911 calls.
Intrado VaaS offers a bilingual operator interface (French and English) and a suite of features to improve and streamline the operations of Canadian 911 emergency centres. The browser-based user interface, Power 911 Web, allows 911 emergency centre operators to connect from anywhere. VaaS is compliant with NENA i3v3 standards and Bell Canada’s Emergency Services IP Network (ESInet) requirements. The solution is geo-redundant – hosted in multiple geographic locations across Canada – allowing one data centre to support the operations of another without losing critical information or contact with callers.
“It is critical in emergency situations to provide as much information as possible to 911 centres and first responders. However, it is also critical to equip 911 operators with the tools to determine and execute the best course of action with minimal information,” said Jaz Lin, Product Manager at Intrado. “We are proud to support Eastern Canada and its citizens by providing a proven technology solution that both facilitates the rapid deployment of the most appropriate response agencies and ensures that those in need are quickly helped, regardless of their location or environment – whether at work, at home or in public.”
To learn more about Intrado VaaS, visit https://www.intrado.com/psap-solutions/viper-hosted.
About Intrado
Intrado is the essential partner for those committed to saving lives and protecting communities around the world. As the world’s leading provider of trusted emergency response solutions, Intrado improves public safety outcomes by connecting relief to those who need it. The company combines traditional intelligence, modern technology and passionate people to create end-to-end solutions that are innovative, resilient, intuitive and insightful. For more information, visit www.intrado.com.
Contact
Andrew Rotheram
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720-370-6999
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