A computer bug which risks being very expensive: several thousand people are deprived of sick or maternity leave benefits in Vendée and Loire-Atlantique. At issue: new software tested by the Primary Health Insurance Fund (CPAM) in these two departments.
Natacha, 26, gave birth to her third child two months ago. Since the end of October, she no longer receives any maternity leave compensation. “I got 1,500 euros in October. And since then, nothing,” she explained to RTL. The direct debits continue to fall, “bills to pay”, “charges”. She is waiting for 3,000 euros not paid by the CPAM and the family now lives on the father's income alone (1,800 euros per month).
A situation that worries Natacha a lot. “I am 1,100 euros overdraft. This morning I had two direct debit refusals, EDF and auto credit. An e-mail from my bank told me that I had to regularize this during the day. I called the CPAM this morning at 9 a.m. I was told: 'Wait'”, she continued. At home, “the stress is starting to mount. We tell ourselves what we're going to do. I don't have that's on my mind every day“.
At night, the mother gets up to “connect to the CPAM” and see “if anything has been done”. If the situation continues for “two-three months”, the couple will have no other choice “than to ask the family” for financial assistance or “to take out a consumer loan”. “The end of year celebrations are going to be complicated”Natacha concludes.
The problem will be resolved in the coming days, assured the CPAM. While suspending the national deployment of this software under test in Vendée and Loire-Atlantique.
While waiting for the problem to be resolved, a CGT-CFDT inter-union of CPAM employees, as well as policyholders awaiting their compensation, will meet every Friday morning in front of the CPAM premises in Saint-Nazaire and La Roche-sur. -Yon.
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