“We could no longer accept this deterioration of service”

“We could no longer accept this deterioration of service”
“We could no longer accept this deterioration of service”

While an Igas report formulates avenues for improving the operation of departmental centers for disabled people (MDPH), the department of Meurthe-et- has launched an emergency plan intended to reduce processing times for disabled people. files. Explanations from Catherine Boursier, first vice-president of the community in charge of autonomy.

The General Inspectorate of Social Affairs (Igas) made public, on December 10, a report which takes stock of the dysfunctions of the departmental homes for disabled people (MDPH). This document (which will be the subject of a future article) makes around thirty recommendations to improve the quality of service provided to users. It also proposes two hypotheses for transforming the MDPH model.

Faced with difficulties, the department of Meurthe-et-Moselle took the lead by launching an emergency plan to reduce processing times for its MDPH. In the longer term, it is also implementing a plan to return to the quality of services.

What led you to launch an emergency plan?

Catherine BoursierDeterioration in processing times for requests sent to the MDPH. For an adult, this period has increased from four to eight months on average in recent years. For children it is currently four months, which is a lot.

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