Quebec travellers inconvenienced by Beryl could be compensated

Quebec travellers inconvenienced by Beryl could be compensated
Quebec travellers inconvenienced by Beryl could be compensated

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Compensation does not apply to people with travel insurance, however.

Photo : Reuters / Paola Chiomante

The Canadian Press

Posted yesterday at 7:26 p.m. EDT

Quebec travellers whose vacations were disrupted by Hurricane Beryl could be reimbursed or compensated, the Office de la protection du consommateur (OPC) announced in a press release on Friday.

Tourists who have dealt with a travel agency holding a permit issued by theOPC are indeed likely to benefit from a refund issued by the Travel Agents’ Customer Compensation Fund (FICAV).

If they suffer losses, have not received tourist services or have to face unforeseen expenses due to exceptional weather conditions, such as the passage of a hurricane, the expenses incurred can be reimbursed upon presentation of invoices and supporting documents.

L’OPC invites affected travelers to contact it to obtain more information on a possible claim. The organization specifies that the FICAV does not cover losses of customers who may be compensated otherwise, for example if they have travel insurance.

Travelers who paid for their stay using a credit card are also encouraged to contact their card issuer to check if they have insurance protection.

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