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Carole Moreira: “Mutuelle SMH is 50 years old”

Carole Moreira, president of the Mutuelle SMH. Photo Franck Crusiaux

We will have to wait until the beginning of the year to officially celebrate the anniversary, but it was in 1974 that the SMH was founded. Its president Carole Moreira and the mutual prefer to look to the future.

What is the health report of the fifty-year-old mutual fund?

Carole Moreira: We are delighted to continue this adventure alongside you and to weigh in on the social, societal and mutual political debate! Our activist mutual was created by trade unionists from the University Hospital with the desire to highlight the health rights of everyone and in particular the rights of hospital workers.

The quality of service dedicated to our members is always our priority.

Despite the Solvency 2 reform, despite increasingly restrictive European directives, mutual insurance continues to play its role. We have done everything to remain independent and in control of our strategy.

We are aware that we will have to adapt to the announcements of the new government finally appointed, without counting on our Prime Minister who is already taking aim at the complementary ones. We remain a mutual identity and affinity with activists and correspondents at the heart of the establishments, present nearby, where the mutual was born.

In this strategy, what are the priority areas chosen?

C. M. : The quality of service dedicated to our members is always our priority. We have just opted for the first national operator Almerys in order to optimize third-party payment. This service, which covers the entire French territory, allows our members to receive care in advance wherever they are.

Local support also involves a component on prevention and in particular “aging well”: with the Pasteur Institute, we offer health and support programs.

The SMH is also involved in the Tempoforme project, a unique program which identifies, evaluates and supports the fragility of people as they age very early on. Supported by numerous partners, the project, unique in , combines data intelligence, self-assessment and human monitoring.

Faithful to its origins, the SMH is therefore also turning towards technological innovations?

C. M. : The mutual is 50 years old but it is innovating and reinventing itself. For example, we are partners in the In Citu project (Citizen Innovations in Digital Health). This third place supports experiments with innovative digital health solutions.

We are currently participating in the jury of their call for projects on the theme “Acting for your health” which includes support for caregivers, health professionals and patients, including the city-hospital care pathway in the Hauts-de region. -France. It is a way for the SMH to be at the heart of the decisions of the Eurasanté Hub which supports these start-ups on innovative projects.

Other fights to come for the SMH?

C. M. : We are mistreated by ignorance of local mutual societies which have nothing to do with the insurance scheme that is portrayed. Today, it is indecent to treat mutual societies as gravediggers of health when the problem remains the drop in revenue and therefore Social Security reimbursements. We must exist, resist and re-exist!

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