Norauto, specializing in automobile maintenance, is facing a cyberattack that could well affect thousands of its customers. What happened and what are the possible consequences?
The automobile brand Norauto was the target of an unprecedented hack. If measures were taken, the personal data of thousands of customers could be in circulation.
Norauto: what data was compromised?
The Norauto brand was the victim of an act of cyber-maliciousness. According to the company speaking to an AFP journalist on December 3, 2024,The attack specifically targeted the rental service, compromising personal data linked to 78,000 customers. Potentially exposed information includes first and last names, addresses, emails, telephone numbers and even identity documents in some cases.
The details of the data affected vary between users, but it mainly concerns that provided during rental-related transactions. Identity documents, often required for this type of service, make this leak particularly worrying. Norauto did not specify the exact scale of customers affected by this aspect, the most sensitive of the leak.. The CNIL, the French data protection authority, was quickly informed, as required by law.
An immediate response to limit the damage
Faced with this attack, Norauto reacted without delay. Security measures were put in place to stop the leak and strengthen the IT systems. The company also communicated transparently with its customers, while working closely with the relevant authorities. However, customers remain exposed to risks like identity theft, a danger that should not be taken lightly.
For Norauto customers, vigilance is essential. Check your bank statements, be alert for suspicious letters or emails and, if in doubt, contact the relevant authorities. Norauto also recommends monitoring your personal information and being careful in your online interactions.
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