A woman lost €20,000 due to a bank scam. She gave her testimony and her advice to follow to avoid this.
Every year, scams experience a real increase. According to the Ministry of the Interior, 411,700 people were victims of scams in 2023. As the ministry specifies, these concern both men and women and affect all age groups – even if elderly people are particularly targeted. It is therefore strongly recommended to be extra vigilant if you do not want to experience the same difficulties as Chloé, a young woman who was the victim of a bank scam and who lost €20,000.
Beware of this new banking scam
If scams tend to multiply over the years, scammers do not lack creativity. IBAN theft, mailbox scam or even fake advisors, you have to pay attention to everything. Unfortunately, as reported 20 minutesthis was not the case for Chloé – renowned for the purposes of the testimony relayed by our colleagues.
In February 2023, Chloé received a message inviting her to pay her fine. “I had actually committed a traffic offense. So I clicked on the link contained in the message and I was redirected to a platform to pay my ticket”she explains to our colleagues. Chloé therefore did not understand that it was a scam at the time.
The next day, she received a call from her bank, on her birthday. “I saw nothing but fire. I was contacted by the concierge service number of my bank, telling me that I had to validate a certain amount of information”she adds. The scammers then encouraged her to call the same number again and took her into confidence by giving her confidential information that they had in their possession, such as her banking details.
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Then, they encouraged Chloe to give them her bank card, claiming that it had to be destroyed. “I was quite surprised, but I said to myself, well, indeed, I have a concierge service that I pay for which allows people to be available 24 hours a day. So I let someone collect my card banking on the evening of my birthday!”she says.
No reimbursement from his bank
Preoccupied all night by the events, Chloé contacted her bank's fraud department the next day. However, it is already too late and €20,000 has disappeared into thin air. His advisor then recommended that he file a complaint at the police station, but this did not really bear fruit. “I went above and beyond to be reimbursed. The bank decided that it was not its responsibility, that I did not have to pick up or validate the transactions. I have been in debt for almost a year now. lawsuit with the bankcontinues Chloe.
Victim of a well-established scam, Chloé wants to warn anyone who could find themselves in the same situation. “There is no age to be fooled, and I was cowardly and badly fooled, so a good advice is never to click on the links contained in the SMS or e-mails you receive. Do not communicate never your confidential information And if it's your advisor who calls you, they don't need it. The bank already has them.concludes the victim.
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